Terms & Conditions

Please read through these Terms and Conditions carefully. If you find anything that you believe should not be there or you have queries regarding any or all of these Terms and Conditions please contact us using our Contact Form.

General

The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company

PAYMENT POLICY

Accepted Methods of Payment

We accept payment via PayPal or Stripe for any individual purchase. Although BACs payment is also available we will only ship the items once the payment has been seen in our account.
We do not hold any payment details on our website. PayPal and Stripe are third party suppliers who gather and hold all of the credit and debit card details. For more information on these payment portals please visit their respective websites:

https://stripe.com/gb
https://www.paypal.com/uk/home

If you would like more information on what information we do hold then please visit our Privacy Policy pages or Contact Us directly.

Trade payments

For Trade and schools, we allow invoice payment. Just select the Invoice Payment method and we will send out the books with an invoice, payable 30 days after receipt. We do not accept invoice payments from individuals.

For more information on our trade terms and conditions please call us on 0161 427 8329

SHIPPING POLICY

Turnaround

All orders are shipped between 3 – 5 working days (Monday to Friday 9am – 6pm) of receipt.

Carriers

We use the following carriers to deliver our orders:

Royal Mail (United Kingdom)
Parcel Force (United Kingdom)
Orders below 2kg weight Royal Mail (International)
Orders above 2kg weight Interparcel.com (International)

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Please note that some orders using 1st Class mail will not have tracking numbers.

Shipping Rates

Rates for shipping are based upon the weight of your cart and prices are based on the Royal Mail and Parcel-force websites.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. If the back-ordered product goes out of print or is discontinued we will refund the cost of the product.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other parties’ websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

DISCLAIMER

Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems, and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

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